Almost six months after the former Dwarf House closed, the new Truett’s Chick-fil-A opened this morning, welcoming 100 dedicated fans who won free Chick-fil’-A for a year when the doors opened at 264 Shorter Ave. NW. For many, it was a more than 20-hour wait in the parking lot where they set up tents and enjoyed a day of fun, entertainment and Chick-fil-A before claiming their prizes.
The former Rome Dwarf House was completely torn down to make way for Truett’s Chick-fil-A which retains both the dine-in and self-serve options along with an enhanced drive-thru. The new restaurant incorporates the chain’s latest kitchen and service innovations and features numerous elements paying tribute to Chick-fil-A Founder S. Truett Cathy.
The newly rebuilt 5,000-square-foot Truett’s Chick-fil-A restaurant has been designed to enhance all aspects of a guest’s experience from the drive-thru to the counter to in-restaurant dining. Highlights include a:
* dining room with separate full-service and self-service dining rooms that seat 150 with a reconfigured design to allow team members to better serve guests, along with outdoor patio seating.
* vintage-inspired interior paying homage to Cathy including a G-Model train running on tracks along the ceiling of the full-service dining room, a variety of historic images, a wall featuring Chick-fil-A’s logos through the years in the self-serve dining room and other touches intended to recall Cathy’s lasting impact on the brand including the return of the signature “little red door” and a statue of the founder in front of the building.
* full-service menu with a variety of healthy and dietary options, including breakfast until 10:30 a.m. Open
6 a.m. to 10 p.m., daily except Sundays.
* two-lane drive-thru, merging into a single pick-up point that can handle upwards of 200 cars an hour. The lanes will be partially covered with a canopy featuring heaters and coolers to facilitate face-to-face ordering for drive-thru guests who will find a drive-thru door instead of a window to allow Team Members to deliver orders to vehicles.
* designated Chick-fil-A app inside pickup counter.
“We have pulled out all the stops. This is not only a high-tech, top-of-the-line, efficient restaurant but a showcase for the Chick-fil-A brand and the legacy of Truett Cathy,” said Major. “I’m humbled and honored to be able to bring this type of restaurant to Rome where it is a perfect tribute to Truett and continues the Cathy family’s ongoing commitment to this community, Berry College and the WinShape Foundation.”
Returning customers will be greeted by familiar faces as almost 100 Team Members from the former Dwarf House who are among the more than 240 Team Members Major has hired to staff both Truett’s Chick-fil-A in Rome and the unique restaurant alternative that has been serving guests since the closure of the Dwarf House. Located less than a mile away and created from five custom-built shipping containers, the Chick-fil-A outpost has a full kitchen and offers about two-thirds of the Chick-fil-A menu and has been a way for Chick-fil-A customers to find many of their favorites since the Dwarf House closed. It will remain open for the foreseeable future.