The Partnership for Health and Accountability (PHA) presented its prestigious Quality and Patient Safety Award to Redmond Regional Medical Center in Rome in for its project that reduced the incidence of sepsis in the hospital. The project, titled, “kNow Sepsis: Identifying Signs and Symptoms Early to Reduce Mortality and Improve Patient Care,” won second place in the highly competitive Josh Nahum Award for Infection Prevention and Control category.


Redmond was also presented with a Circle of Excellence Award, an honor given to hospitals and health systems that have demonstrated a sustained commitment to quality and patient safety as evidenced by not only winning a patient safety award in 2016, but by earning three or more PHA Patient Safety Awards within the previous five years. These annual awards recognize Georgia health care organizations for achievement in reducing the risk of medical errors and improving patient safety and medical outcomes.  This is the ninth year in a row that Redmond Regional Medical Center has received a Circle of Excellence Award.  Redmond is the only hospital in Georgia that has received the Circle of Excellence Award nine years in a row.


“With severe sepsis infecting more than one million people in the United States each year and sepsis causing more deaths than prostate cancer, breast cancer, and AIDS combined, efforts towards sepsis awareness and early treatment is consistently a top patient safety and infection prevention priority,” said Shelley Proctor, Redmond Patient Safety Officer.


Redmond set the goals of reducing overall sepsis mortality and increasing use of the evidenced-based sepsis treatment bundle within the first three hours of the presentation of sepsis signs and symptoms.  To successfully meet these goals, Redmond’s team focused on enabling staff to more quickly identify the signs and symptoms of sepsis and equipping them with tools and interventions to even more quickly provide treatment.


A multi-disciplinary team was formed under the direction of the Sepsis Coordinator and Physician Champion, with support for the initiative prevalent throughout the hospital.  Utilizing best practice tools provided by Hospital Engagement Network (HEN), the Centers for Disease Control, and the Society of Critical Care Medicine’s “Surviving Sepsis Campaign,” the team identified prioritized action items to help achieve established goals.  Some of the action items included real-time staff education provided by the Sepsis Coordinator, monthly face-to-face physician meetings, and enhancements to the Emergency Room triage process to further elevate urgency and awareness of knowing, recognizing, and treating sepsis more rapidly.


Results showed a 75% overall reduction in sepsis mortality rate and a 43% improved bundle compliance use as compared to the start of the initiative.  Over the past 18 months, Redmond has saved an estimated 98 lives due to the dedication, teamwork, and collaboration of the entire facility in the successful implementation of “kNOw Sepsis.”


“Proper education on sepsis treatment is critical to eliminating this dangerous disease,” said Georgia Hospital Association Chief Medical Officer Doug Patten, M.D. “We applaud Redmond Regional Medical Center, not only for its success in this area, but also for sharing best practices with other hospitals across the state so each has the opportunity to make critical progress in patient safety and ensure the best and safest care possible for patients.”


“I am very proud of our team for continually elevating the care we provide our patients,” said John Quinlivan, Redmond Chief Executive Officer. “Receiving the Circle of Excellence Award for the ninth consecutive year further illustrates our team’s sustained commitment to providing the highest level of quality and patient safety.  Our mission is ‘Above all else, we are committed to the care and improvement of human life.’  The success of our sepsis initiative is yet another example of how we are doing just that.  We are saving lives.”


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Redmond Regional Medical Center is a 230 bed facility, serving as a regional referral source for all of northwest Georgia and parts of Alabama.  Redmond offers a full array of inpatient and outpatient programs, many of which are unique to the northwest Georgia region. As an Accredited Chest Pain Center with PCI, Redmond provides a full service cardiology product line and is nationally recognized as a top cardiac care center.  In addition to the Gold Seal of Approval®, Redmond has also earned eight disease specific certifications from The Joint Commission for outstanding care in the areas of cardiology, stroke, orthopedic surgery, spinal surgery, and vascular surgery.  Other areas of excellence include emergency care, oncology, and inpatient rehabilitation.  For additional information on Redmond Regional Medical Center, visit